Enjoy your new rug, custom-sized just for you!
Confirm your favorite rug is available as a custom size and review costs & timeline.
Respond via email with a final order summary and artwork of the rug to review and approve.
Place your order with our rug makers once we receive your 50% deposit.
Since custom orders are crafted to your specifications, these are non-cancellable/non-refundable once your order has been placed.
NOTE: our minimum order for custom designs is 40 square feet per design. All custom rugs are handmade and fulfillment is approximately 7 months from date of payment of deposit. Custom rugs are excluded from all promotions.
Monday–Friday, 8:30am–5pm EST
30 day money-back guarantee
Frequently Asked Questions
All your answers are here