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Cleaning + Care

General Rug Care

  • Vacuum regularly on floor setting. Do not use a beater bar.
  • Rotate rug every 3 to 6 months.
  • Clean spills immediately (see specific fiber cleaning instructions)
  • Use a rug pad
  • For difficult stains, consult an area rug cleaning professional

Routine vacuuming without a beater bar is the key to maintaining the beauty of your rug by preventing the buildup of soil deep in its fibers. If long ends of yarns appear on your rug, do not pull- use scissors to trim evenly with rug surface.

If you choose to use a professional cleaner for difficult stains, confirm they are an area rug cleaning professional with expertise related to your specific rug construction and yarn.

To preserve the life of your rug, we recommend using a rug pad. A rug pad provides extra cushioning underfoot, prevents the rug from slipping and reduces wear and tear. To prolong the life of your rug, we recommend rotating at least every 6 months to minimize wear and fading if in direct sunlight.

General Rug Care

  • Vacuum regularly on floor setting. Do not use a beater bar.
  • Rotate rug every 3 to 6 months.
  • Clean spills immediately (see specific fiber cleaning instructions)
  • Use a rug pad
  • For difficult stains, consult an area rug cleaning professional

Routine vacuuming without a beater bar is the key to maintaining the beauty of your rug by preventing the buildup of soil deep in its fibers. If long ends of yarns appear on your rug, do not pull- use scissors to trim evenly with rug surface.

If you choose to use a professional cleaner for difficult stains, confirm they are an area rug cleaning professional with expertise related to your specific rug construction and yarn.

To preserve the life of your rug, we recommend using a rug pad. A rug pad provides extra cushioning underfoot, prevents the rug from slipping and reduces wear and tear. To prolong the life of your rug, we recommend rotating at least every 6 months to minimize wear and fading if in direct sunlight.

Care by Fiber

The kids, the dog, or a clumsy party guest—accidents happen. In fact, removal of spots and spills is one of the most crucial areas of rug maintenance. When anything is dropped or spilled, quick response with the right cleaning material can save the day...and your rug!

WOOL

We love wool since it’s not only a sustainable fiber, but also durable and easy to clean. Many of our hand-tufted, hand-knotted and hand-woven rugs are made with wool.

  • Vacuum regularly without a beater bar
  • Shedding may occur in the first months; this will diminish with regular vacuuming
  • For cut, loop or cut & loop pile: Should long ends of yarn appear, do not pull, trim yarn evenly with rug surface.
  • For woven pile: If a loop is pulled, it will affect other loops in the same row. Gently pull back to the original weave.
  • Spot clean with a solution of water and mild soap—blot, don’t rub. Avoid harsh chemicals.
  • Rotate rug every 3 to 6 months

Learn More +

Vacuum regularly on floor setting. Do not use a beater bar. Shedding may occur in the first months of owning your rug; this will diminish with regular vacuuming. Should long ends of yarn appear on surface, do not pull. Use scissors to trim yarn evenly with rug surface.

To remove dirt or spills, spot clean by mixing a solution of water and mild soap. Avoid harsh chemicals. With a clean white cloth, gently blot from the outside of the spill to the interior to prevent spreading.

To preserve the life of the rug, we recommend using a rug pad and rotating every 3 to 6 months. Professionally clean as needed.

JUTE

Jute is a very durable fiber that can withstand high traffic areas and has minimal shedding. We use this fiber in several hand-tufted and woven rugs.

  • Vacuum regularly without a beater bar.
  • Shedding may occur in the first months of owning your rug; this will diminish with regular vacuuming.
  • Should long ends of yarn appear on surface, do not pull, trim yarn evenly with rug surface.
  • Spot clean with a solution of water and mild soap—blot, don’t rub. Avoid harsh chemicals.
  • Rotate rug every 3 to 6 months.

Learn More +

Vacuum regularly on floor setting. Do not use a beater bar. Shedding may occur in the first months of owning your rug; this will diminish with regular vacuuming. Should long ends of yarn appear on surface, do not pull. Use scissors to trim yarn evenly with rug surface.

To remove dirt or spills, spot clean by mixing a solution of water and mild soap. Avoid harsh chemicals. With a clean white cloth, gently blot from the outside of the spill to the interior to prevent spreading.

To preserve the life of the rug, we recommend using a rug pad and rotating every 3 to 6 months. Professionally clean as needed.

VISCOSE

Viscose rugs are luxurious and not intended for heavy traffic areas. This yarn is easily saturated with dye and produces wonderful vibrant colors.

  • Vacuum regularly without a beater bar.
  • Should long ends of yarn appear on surface, do not pull, trim yarn evenly with rug surface.
  • Clean spills immediately by blotting with a clean sponge or white cloth. Spot clean with minimal amount of water and mild soap solution.
  • Rotate rug every 3 to 6 months.

Learn More +

Vacuum regularly on floor setting. Do not use a beater bar. Should long ends of yarn appear on surface, do not pull. Use scissors to trim yarn evenly with rug surface.

Clean spills immediately by blotting with a clean sponge or white cloth. Spot clean with minimal amount of water and mild soap solution. Blot firmly, but gently from outside to center of stain, avoiding scrubbing.

To preserve the life of the rug, we recommend using a rug pad and rotating every 3 to 6 months. Professionally clean as needed.

POLYPROPYLENE

Polypropylene rugs are durable, easy to care for and soft underfoot.

  • Vacuum regularly without a beater bar.
  • Should minor pilling of yarn appear on surface, do not pull, trim yarn evenly with rug surface.
  • Spot clean with a solution of water and mild soap—blot, don’t rub. Avoid harsh chemicals.
  • Rotate rug every 3 to 6 months.

Learn More +

Vacuum regularly on floor setting. Do not use a beater bar. Should minor pilling of yarn appear on surface, do not pull. Use scissors to trim yarn evenly with rug surface.

To remove dirt or spills, spot clean by mixing a solution of water and mild soap. With a clean white cloth, gently blot from the outside of the spill to the interior to prevent spreading. If cleaning larger or multiple areas, rinse your rug with an outdoor hose if needed. Hang until thoroughly dry. Make sure both the rug and the area where it will be placed are fully dry before placing the rug.

To preserve the life of the rug, we recommend using a rug pad and rotating every 3 to 6 months. Professionally clean as needed.

P.E.T. POLYESTER

We make most of our hand-woven, indoor/outdoor rugs with polyester made from recycled plastic bottles. Not only is this great for the environment, but the yarns feel like wool, are extremely versatile and oh so easy to care for.

  • Vacuum regularly without a beater bar.
  • If a loop is pulled by a pet, furniture leg, high heel, or vacuum suction, it will affect other loops in the same row. This is not a defect and can be pulled gently back to the original weave.
  • Spot clean with a solution of water and mild soap—blot, don’t rub. Avoid harsh chemicals.
  • Rotate rug every 3 to 6 months.

Learn More +

Vacuum regularly on floor setting. Do not use a beater bar. If a loop is pulled by a pet, furniture leg, high heel, or vacuum suction, it will affect other loops in the same row. This is not a defect and can be pulled gently back to the original weave.

To remove dirt or spills, spot clean by mixing a solution of water and mild soap—do not use harsh chemicals. With a clean white cloth, gently blot from the outside of the spill to the interior to prevent spreading. If cleaning larger or multiple areas, rinse your rug with an outdoor hose if needed. Hang until thoroughly dry. Make sure both the rug and the surface where it will be placed are fully dry before setting it down.

To preserve the life of the rug, we recommend using a rug pad and rotating every 3 to 6 months. Professionally clean as needed.

SOLUTION-DYED POLYESTER

We love using our solution-dyed polyester yarns to design beautiful rugs for your floor–both indoors and out. We hand spin the yarns with many colors to create a watercolor effect from one shade to the next. Each rug is unique artwork for your floor – and oh so easy to care for!

  • Vacuum regularly without a beater bar.
  • Should long ends of yarn appear on surface, do not pull, trim yarn evenly with rug surface.
  • Spot clean with a solution of water and mild soap—blot, don’t rub. Avoid harsh chemicals.
  • Rotate rug every 3 to 6 months

Learn More +

Vacuum regularly on floor setting. Do not use a beater bar. Should long ends of yarn appear on surface, do not pull. Use scissors to trim yarn evenly with rug surface.

To remove dirt or spills, spot clean by mixing a solution of water and mild soap. Avoid harsh chemicals. With a clean white cloth, gently blot from the outside of the spill to the interior to prevent spreading. If cleaning larger or multiple areas, rinse your rug with an outdoor hose if needed.Hang until thoroughly dry. Make sure both the rug and the area where it will be placed are fully dry before placing the rug.

To preserve the life of the rug, we recommend using a rug pad and rotating every 3 to 6 months. Professionally clean as needed.

Additional Care & Cleaning Information

Bedding, Pillows & Throws

To keep your Company C bedding, pillows and throws beautiful for years to come, follow the care tips on your specific product label, as these take into account fabric and fiber quality, printing techniques, and specialty details. In general, the following cleaning and care guidelines should be followed:

Duvet Covers, Quilts & Sheets

Machine wash cold, gentle cycle. Tumble dry low and use a warm iron as needed.

Matelassé Coverlet

Machine wash cold, gentle cycle. Use cool air setting on dryer and remove when still damp. Dry flat and press as needed.

European Shams

Machine wash gentle cycle with like colors. Do not bleach. Tumble dry low. Warm iron if needed. Do not dry clean.

Bedskirt/panels

Machine wash cold, gentle cycle. Use cool air setting on dryer and remove when still damp. Iron while damp on reverse side of fabric.

Shower Curtains

Machine wash cold, gentle cycle. Tumble dry low and use a warm iron as needed.

Accent Pillows & Throws

Dry Clean Only. Note: Most pillow covers are removable.

Just like a fine article of clothing, upholstered furniture needs proper cleaning and care on a regular basis. For maximum comfort and long-term enjoyment, we recommend the following:

  • Frequent vacuuming — Upholstered furniture should be vacuumed once a month to remove the dust and dirt which damage fabric fibers and cause premature wear.
  • Clean spills immediately — Spills and accidents can permanently stain upholstery fabrics. Even a water spill can cause permanent damage to some fabrics if not cleaned up immediately. Be careful to follow the recommended cleaning procedures described on the label beneath the seat cushions.
  • If possible, fluff pillows and rotate cushions — Our upholstered furniture is made to be soft and conform to the user's body with use. Often it will not return to its original shape after use unless the cushions and back pillows are plumped by hand. Be sure to hand fluff pillows and cushions to maintain their shape. This becomes more necessary as the upholstered furniture ages through repeated use.
  • Cushions should be rotated once a week to distribute normal wear to both sides of the cushion.
  • Avoid excessive exposure to natural light — Exposure to natural light can cause some fabrics and leathers to fade. Care should be taken to limit the amount of sunlight on any piece of furniture. Fading is not covered under product warranties.
  • A note on leather care — Different leathers have different care characteristics. Refer to care label under seat cushions for proper care instructions of the leather you've selected.

How to Care for Leather

The most important step you can take to protect your investment is to avoid direct sunlight and heating/cooling sources. Leather is a natural product that is very durable and beautiful. Leather upholstery should be dusted occasionally with a lint-free cloth. Blot spills immediately with distilled water and a soft cotton cloth.

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